Privacy Policy

1. Introduction

Welcome to Ventality (“we,” “us,” or “our”). We operate the website ventality.health (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase from us. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide when you register an account or make a purchase, fill out a form, contact us, or subscribe to communications, or participate in promotions or surveys. This information may include your name, email address, mailing address, phone number, and payment information (processed securely through our payment processors — we do not store full payment card details).

Information Collected Automatically

When you visit the Site, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages. This is collected through cookies and similar tracking technologies.

Information from Third Parties

We may receive information about you from third-party services such as Shopify (our e-commerce platform), payment processors, and Supliful (our fulfillment partner), in connection with processing and fulfilling your orders.

3. How We Use Your Information

We use the information we collect to:

• Process, fulfill, and ship your orders
• Communicate with you about your orders, account, or inquiries
• Send you marketing and promotional communications (where you have opted in)
• Improve our Site, products, and customer experience
• Comply with legal obligations and enforce our terms
• Prevent fraudulent transactions and monitor for suspicious activity

4. Sharing of Your Information

We do not sell your personal information. We may share your information with trusted third parties only as necessary to operate our business, including:

• Shopify– our e-commerce platform that powers our store and processes transactions
• Supliful (Brand On Demand, Inc.)– our fulfillment and dropshipping partner, which receives order details (name, shipping address, product ordered) to produce and ship your products
• Payment processors– to securely handle payment transactions
• Shipping carriers– to deliver your orders
• Analytics and marketing tools– to help us understand Site usage and reach customers (e.g., Google Analytics, Meta Pixel)
• Legal and regulatory authorities– where required by law or to protect our rights

All third-party service providers are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than those specified.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site. Cookies help us remember your preferences, keep your cart intact, and understand how visitors use our Site.

You may instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Site may not function properly.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law (e.g., tax or accounting requirements). When we no longer need your data, we will delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data (“right to be forgotten”)
• The right to opt out of marketing communications at any time (via the unsubscribe link in any email)
• For California residents: rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal information

To exercise any of these rights, please contact us at contact@ventality.health.

8. Children’s Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us immediately and we will take steps to remove it.

9. Security

We implement commercially reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Ventality
12650 N Beach St, Ste 114 #7242
Fort Worth, TX 76244
Email: contact@ventality.health